Bills mailed 1/27/26.Delivery delays are due to USPS weather impacts & service issues
IMPORTANT NOTICE
USPS DELAYS
February water bills were mailed from our office on Tuesday, January 27, 2026. According to the post office, delivery delays are due to weather impacts and USPS mail service issues.
We are being told delivery of water bills should be on Wednesday, February 4th.
To avoid future delays, we encourage customers to sign up for paperless billing through their online portal. You can also pay your bill via ACH Bank transfer at no additional cost.
If you haven't setup an online portal yet, all you need is your account number and CID number which is printed on any previous bill you received.
Announcements
Drought Watch Declared for Cambria County
DEP Declares Drought Conditions in 25 Counties
Harrisburg, PA – The Pennsylvania Drought Task Force has announced that Beaver, Bradford, Butler, Cambria, Cameron, Clarion, Clearfield, Clinton, Crawford, Elk, Erie, Forest, Indiana, Jefferson, Lawrence, Lycoming, McKean, Mercer, Potter, Schuylkill, Somerset, Tioga, Venango, Warren, Washington counties are under a Drought Watch.
“Pennsylvania received very little rain over the summer. We want residents to be aware of these dry conditions and be mindful of their water use,” said DEP Secretary Jessica Shirley. “DEP makes drought declarations based on long-term trends. A severe thunderstorm or a rainy week may not lift the drought status for a particular area.”
There are different stages of drought declaration that can be declared by the Commonwealth:
- Drought Watch – a Drought Watch is typically declared for a county with three of the four factors in a “watch” status. Residents are encouraged, but not required, to voluntarily reduce their water use by five to ten percent.
- Drought Warning – a Drought Warning is typically declared for a county with 3 of the four indicators in “warning” status. Residents are encouraged, but not required, to reduce their water use by 10-15 percent.
- Drought Emergency – if conditions become more severe a Drought Emergency can be declared by the Governor and emergency water restrictions can be implemented. In the unlikely event of a drought emergency, water suppliers and/or municipal governments will guide residents about water use and conservation.
Drought declarations are based on four factors – precipitation, stream flows, groundwater levels, and soil moisture. The DEP Drought Coordinator monitors these indicators in close partnership with the U.S. Geological Survey (USGS), which maintains gauges in streams and wells in many locations across Pennsylvania. DEP makes its drought declarations after assessing the departures from normal ranges for periods of 3-12 months. For a map that’s updated daily to show the status of all four indicators for each county, see the USGS Pennsylvania drought condition monitoring website.
DEP also factors in information it receives from public water suppliers. DEP will not implement mandatory water use restrictions outside of a Drought Emergency. Individual public water systems may implement their own conservation measures. While not required, residents and businesses are encouraged to voluntarily conserve water by reducing nonessential water use.
- Run the dishwasher and washing machine less often and only with full loads.
- Shorten the time you let the water run to warm up before showering and take shorter showers. The shower and toilet are the two biggest indoor water guzzlers.
- Check for and repair household leaks. For example, a leaking toilet can waste up to 200 gallons of water daily.
- Install low-flow plumbing fixtures and aerators on faucets.
- Replace older appliances with high efficiency, front-loading models that use about 30 percent less water and 40 to 50 percent less energy.
You can find more tips on the U.S. Environmental Protection Agency’s website.
More information about drought can be found on the DEP website: Drought Information
For more information, visit the Pennsylvania Department of Environmental Protection’s website, or follow DEP on Facebook, X (formerly Twitter), Instagram, or LinkedIn.
Construction on our New Miller Hollow Plant is Complete
In order to meet the requirements of DEP and PENNVEST financing, there will be a $6.80 increase to all base rates beginning in September 2024. Base rates will increase from $35.50 per month to $42.30 per month and will be reflected starting with your October 2024 billing.
TDS and Sulfate results from Cherry Ridge Source
Date TDS Sulfate
12/3/25 136.6 141
12/10/25 140.5 145
12/17/25 143.6 146
12/24/25 138.2 142
12/31/25 140.4 141